You are the first level escalation contact for request and incident management by the Team. Working on enhancing and deploying tools and features for the ease of the team, providing maximum resolution for incidents at your own level. You will be leading and providing support in case of any major incidents.

Requirements

• MCA or B.Tech in Computer Science with 3+ years of relevant experience.

• Good knowledge of Kubernetes and cloud technologies in AWS and Microsoft preferably certified in any of three.

• Should have Expertise in Linux system administration.

• Troubleshooting and query formation on observability tools such as New Relic & Kibana etc.

• Good knowledge of automation scripting (Python, Powershell, Bash, etc.)

• Comfortable in data retrieval from Mysql/Redshift/Elastic Search/Redis/Kafka databases.

• Understanding of Networking and its concepts.

• Able to integrate CI/CD deployment on Jenkins and Azure.

• Good understanding of Docker.

Soft Skills

• Strong mindset to work flexible hours.
• Ability to debug and diagnose large distributed and highly available systems and proactively work with other engineers to ensure quality service.
• Ability to handle customer/internal pressure to deliver on time.
• Must be a quick learner and adapt to new tools and technologies.